Due to the COVID-19 pandemic, there may be delays in processing and shipping your orders. Our highest priority is to help ensure the health and safety of our employees, customers, and suppliers. If you have any questions, please submit a support ticket by emailing "firstname.lastname@example.org". GENIE ALERT: Due to the damage from the winter storm in the southern USA, Genie has shut down it's parts distribution center until March. All orders for out of stock GENIE parts will face significant delays. We apologize for the inconvenience. Thank your for your patience and understanding.
At Partsroom, we understand the importance of speed and accuracy and this is why we strive to get our products to you as quickly as possible. We offer:
* All orders must be received before 2:00PM Eastern Time (11:00 AM Pacific Time) Mondays to Fridays for same-day processing.
Partsroom offers a free on-site delivery tracking system so you can see exactly where your delivery is at any given time - day or night. Simply visit the Order Tracking page, enter your order number (which is given to you at the time of purchase and can be found in your order confirmation email) and enter the email address you used when you placed the order. Any questions? Email email@example.com for help.
Although we strive to make sure orders are received within these timeframes, there may be extreme circumstances beyond our control that might prevent us from fulfilling our delivery goals. In the event of such occurrences, we cannot be held responsible for late delivery of orders.
For further information on our shipping policies or if you have a delivery query, contact our experienced customer service team at 1-844-937-2787 and they can help.